Terms of Service

HeyLiva is a service provided and operated by Hauf Sensors Ltd, a company registered in London, UK, with a virtual address and no physical office. Whenever we refer to "HeyLiva", "we", or "our", we mean Hauf Sensors Ltd and its affiliates. These Terms of Service set out the conditions under which you may access and use our services. Please read them carefully before using the platform.

1. Acceptance of Terms

By accessing or using HeyLiva, you fully agree with these Terms of Service and the Privacy Policy. If you do not agree, please do not use our services.

2. Account Registration
  • Account creation may be required, and you must provide true and updated information.
  • You are responsible for safeguarding your credentials. Any activity under your account is your responsibility.
  • We reserve the right to refuse, suspend, or terminate accounts at our sole discretion.
3. Permitted Use
  • You undertake to use HeyLiva only for lawful purposes and in accordance with these Terms.
  • It is prohibited to use the services for unlawful activities, violate third-party rights, reverse engineer, attempt to access unauthorized areas, copy, modify, redistribute, or commercially exploit any part of HeyLiva’s platform without express authorization.
  • Scraping, bots, or abusive data collection are strictly forbidden.
4. User-Generated Content
  • Ownership: You retain all rights to content you create on the platform (events, notes, uploads, etc.).
  • License to us: You grant HeyLiva a worldwide, royalty-free license to host, store, use, and display your content solely to provide and improve our services.
5. Intellectual Property
  • All content on HeyLiva (brands, software, texts, layout, images, etc.) belong to Hauf Sensors Ltd or its licensors. Use without prior, written authorization is prohibited.
  • Violation may result in civil and/or criminal liability.
6. Third-Party Services and Integrations

The Service may offer integrations with or access to third-party services, including but not limited to OpenAI, WhatsApp, Telegram, and Google Calendar. These services are provided by third parties and are governed by their own terms and privacy policies. We do not control and are not responsible for the content, functionality, security, or availability of any third-party services.

By using these integrations, you acknowledge and agree that the availability and continued operation of such third-party features depend on the relevant providers and may be changed, suspended, or discontinued at any time without notice to you or to HeyLiva. We disclaim any liability for the acts or omissions of any third-party service.

You are solely responsible for complying with all third-party terms, and any interactions or sharing of data with such services are at your own risk.

7. User Responsibilities
  • You must not use HeyLiva for SPAM, abuse, illegal content, discrimination, or to violate the rights of others.
  • You are solely responsible for any content you enter or share on the platform.
  • You must notify us of any unauthorized use of your account.
8. Privacy and Data Protection

Your use of the Service is governed by our Privacy Policy, which covers requirements of the LGPD, UK GDPR, and other applicable data protection regulations. By using the Service, you agree to all terms set forth therein.

9. Payment Terms
  • 9.1 Plans and pricing - We offer paid plans. The prices, billing periods, and features of each plan are listed at https://heyliva.com or on the checkout screen.
  • 9.2 Billing and management - Payments and cancellations are processed by Hotmart. By subscribing you accept Hotmart’s Terms and authorize recurring charges according to the selected plan.
  • 9.3 Automatic renewal - Subscriptions renew for the same period and current price unless canceled at least 24 h before the renewal date.
  • 9.4 Cancellation and refunds - Payments are final and non-refundable, except as required by law or within the statutory cooling-off period (7 days from purchase under Brazil’s Consumer Defense Code art. 49).
  • 9.5 Price changes - Changes take effect 30 days after notification; continued use implies acceptance.
10. Analytics and Tracking

We use third-party analytics tools, including Google Analytics, to collect statistical, non-personally-identifiable information about visitors' interactions with our website. This helps improve our services and better understand user experience.

11. Limitation of Liability
  • HeyLiva is provided “as is”, without express or implied warranties.
  • We do not guarantee uninterrupted availability, error-free operation, or fitness for any particular purpose.
  • Under no circumstances will Hauf Sensors Ltd be liable for indirect damages, loss of data, profits, or other losses arising from the use or inability to use the services.
12. Termination
  • Hauf Sensors Ltd may suspend or terminate your account and service access at any time if you breach these Terms or upon our own business decision.
  • You may request your account’s termination at any time through our contact channels.
13. Changes to the Terms
  • We may change these Terms at any time. We will notify you of relevant changes at least 3 days in advance, via the platform and/or email. Continued use of the service after this period indicates your acceptance of the new version.
14. Governing Law and Jurisdiction
  • These Terms are governed by the laws of England and Wales, regardless of the user’s location.
  • Any disputes should preferably be resolved amicably. If not possible, the courts of London, UK, are chosen for resolution.
15. Contact